Courtney Teague - State Farm Insurance Agent in 1880 Reservoir Street

Customer Reviews about Courtney Teague - State Farm Insurance Agent:

• ★ ★ ★ ★ ★
  Courtney, Brock and the whole team are a pleasure to work with. We started out having our homeowners insurance with them, and have since moved other insurance to them, and now have home owners, car, motorcycle and life insurance all through them. What sets them apart is the service and that they really do everything they can to make getting insurance as hassle free as possible. The first time I went to meet with them, I had my son with me who was a few months old. He started getting fussy and I needed to feed him. One of the agents who I wasn't even working with offered me her office so that I could nurse him, and then when I was done, we went back to going over the nuances of the different types of insurance (first time home owner, so I need a lot of explaining). My husband works standard business hours in Staunton, so Brock came by our house one evening to go over our policies with both of us and to have him sign. Similarly, when we needed to get checked out by a nurse for our life insurance, someone came out to our house one evening to do everything. Brock has been very accessible since we've had insurance through them. Whether it's been asking to change the date the insurance payment comes out, or having a question about how something we are doing would affect our insurance, I shoot him an email and always hear back within a few hours. Thanks for all you do!
  By Hillary Dorzweiler, May 03, 2017
• ★ ★ ★ ★ ★
  I have been with Courtney's office since I started driving almost 20 years ago and no matter what, they always treat you like your concern is the most important and take the time to walk you through everything step-by-step because they want to make sure you understand everything as well. Top notch people and Courtney is AMAZING!!!
  By Kim Lee, December 19, 2016
• ★ ★ ★ ★ ★
  I have been with state farm for several years and I've always gotten unremarkable service. Even when my fiancé was getting his ingrown nails taken care of and my blood sugar dropped in the office next door I went to state farm office and took some candy out of the sweets bowl and they didn't mind cause "like a good neighbor state farm is there."
  By Joey Pierce, October 26, 2016
• ★ ★ ★ ★ ★
  Everyone in this office is absolutely outstanding. Courteous, professional, extremely competent, responsive and they go out of their way to find you discounts without even asking. Claims are handled promptly and generously with no 'gotchas' or unreasonable premium increases. Business can almost always be done (adding cars, processing claims, requesting prices, etc.) via email with no time-consuming requirements of an office visit (we live in Luray so that is so greatly appreciated.) No sneaky surprise visits (strange men lurking in your yard with a clipboard taking photos of your home) with representatives trying to find excuses to raise your premiums and not pay claims (this actually happened to me with another company.) They provide a level of service that just doesn't exist most of the time anymore. I wish they did more than just insurance!!
  By Angelina Berrenhaufer, October 20, 2016

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About Courtney Teague - State Farm Insurance Agent in Harrisonburg